Expert support. Transparent process. Fair outcomes.
We’re here to make the complex simple.
Managing an insurance claim can be stressful, time-consuming, and confusing. At Laverne Capital, we simplify the claims process by acting as your trusted advocate guiding you from start to finish and helping you achieve a fair outcome.
We provide professional claims handling and settlement services on behalf of insured clients, ensuring clarity, transparency, and consistent support at every stage.
We help you understand whether a claim should be made and what your policy covers. Our team explains exclusions, limits, and conditions so you can make informed decisions with confidence.
We take care of the paperwork by preparing and lodging your claim accurately and efficiently. From claim forms to supporting documents, we ensure everything is submitted correctly from the outset.
We act as your authorised representative and deal directly with insurers on your behalf. This includes managing communications, responding to requests for information, and following up to keep your claim progressing.
If you are unsure whether your claim is being handled correctly, we review insurer decisions, identify issues, and support you through discussions and negotiations to ensure a fair assessment.
We assist you in understanding settlement offers and support discussions aimed at resolving your claim efficiently and fairly.
We are committed to providing transparent, reliable, and client - focused claims support. Our goal is to reduce stress, save you time, and help you achieve th ebest possible outcome under your policy,
We represent your interests, not the insurer’s.
Straightforward explanations without jargon.
From first notification to final settlement.
Services delivered in line with Australian regulatory requirements.
Laverne Capital provides claims handling and settlement services on behalf of insured clients only. We do not act for insurers and do not provide loss adjusting services.
Alliance Claims Management Pty Ltd (T/As) Claims Assist Centre is the Corporate Authorised Representative (CAR 1310762) of Laverne Capital Pty Ltd AFSL 482 937. This advice is general and has not taken into account your goals and objectives, financial situation or needs. Consider whether this advice is right for you. Consider the product disclosure statement before making a purchase decision. We provide an information service, and in giving you information about insurance products, we are not making any suggestion or recommendation to you about a particular product.
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